Effective Date: May 2026
Welcome to Honest Appliance Fix. By using our website or services, you agree to the following Terms of Service.
1. Services
Honest Appliance Fix provides residential appliance repair and related services in Arizona. Service availability may vary depending on location and appointment availability.
2. Estimates and Pricing
All estimates are based on the visible condition of the appliance at the time of inspection. Additional issues discovered during diagnosis or repair may result in updated pricing, which will always be communicated and approved before additional work is performed.
3. Payments
Payment is generally due upon completion of the service unless otherwise agreed in writing.
In some cases, a deposit or partial prepayment may be required before ordering parts, scheduling certain repairs, or confirming appointments. Customers will always be informed and must approve any required deposit before charges are processed.
4. Appointment Scheduling
Customers may schedule appointments through our website, phone, SMS communication, or third-party platforms such as Yelp or Thumbtack.
If an appointment needs to be rescheduled for any reason, Honest Appliance Fix will notify the customer in advance and coordinate a new appointment time whenever possible.
5. SMS Communications
By providing your phone number and consenting through our website forms, you agree to receive SMS messages from Honest Appliance Fix related to:
* Appointment scheduling
* Appointment reminders
* Service updates
* Customer support
* Billing notifications
Message and data rates may apply. Message frequency may vary. Reply STOP to unsubscribe at any time. Reply HELP for assistance.
We do not sell, rent, or share your mobile information with third parties for marketing purposes.
6. Warranty
Honest Appliance Fix provides a 90-day warranty on repair labor performed by our technicians.
Warranty coverage applies only to the specific repair completed during the original service visit and does not cover unrelated issues, misuse, accidental damage, pre-existing conditions, or manufacturer defects.
Any warranty concerns must be reported within the 90-day warranty period.
7. Limitation of Liability
Honest Appliance Fix is not responsible for indirect, incidental, or consequential damages related to appliance failure, delays, pre-existing conditions, or issues unrelated to the repair performed.
Our liability is limited to the amount paid for the specific service provided.
8. Website Use
All content on this website, including logos, text, images, and branding, is the property of Honest Appliance Fix and may not be copied, reproduced, or distributed without written permission.
9. Changes to Terms
We may update these Terms of Service at any time. Continued use of our website or services constitutes acceptance of any updated terms.
10. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Honest Appliance Fix. This includes SMS messages for customer care, marketing. Message frequency varies. Message and data rates may apply. See privacy policy at https://honestappliancefix.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
11. Contact Information
Honest Appliance Fix
Phoenix, Arizona
Phone: (480) 744-1949
Email: service@honestappliancefix.com
Website: https://honestappliancefix.com/